Quality Assurance Monitor

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Partnership for Strong Families is the lead agency for a community-based network in 13 counties in North Central Florida, providing services to ensure the safety, well-being and security of its children and families through foster care and related services. We are seeking a Quality Assurance Monitor to join our team. This position exercises independent judgement by conducting quality assurance and improvement activities related to both internal and external services and processes. This position reports to the Director of Program Quality and Contract Management.

Location: Gainesville

Salary: $36,000-$46,500

Mission: To enhance the community’s ability to protect and nurture children by building, maintaining and constantly improving a network of family support services.

Vision: To be a recognized leader in protecting children and strengthening families through innovative evidenced-based practices and highly effective, engaged employees and community partners.

Responsibilities include:

  • Gather, propose, formulate, and provide information for internal and external quality management reports and plans.
  • Execute and maintain PSFs continuous quality improvement activities.
  • Analyze, interpret, and summarize supply data/information.
  • Demonstrate understanding of federal law, state law, and rules/regulations for the operation of child welfare programs.
  • Propose and formulate information for the development, implementation, and revisions of PSF policy and procedure related to continuous quality improvement.
  • Provide technical assistance to others to assist with understanding and completing continuous quality assurance activities by using sound logic and convincing arguments.
  • Assist in the creation of tools that support continuous quality improvement.
  • Utilize expertise to network, educate and involve stakeholders in continuous quality improvement activities.
  • Provide technical assistance to others to assist with understanding and completing continuous quality assurance activities by using sound logic and convincing arguments.
  • Assist in the creation of tools that support continuous quality improvement.
  • Utilize expertise to network, educate and involve stakeholders in continuous quality improvement activities.
  • Represent the Partnership for Strong Families at community and department workgroups and task forces in area expertise.
  • Works with Information Technology staff to maintain consistency of processes and activities.
  • Support the Quality Assurance Committee of the PSF Board of Directors by providing information for:
    • Meeting agendas and minutes
    • Data and analysis of the data
    • Action plans for improvement
  • Participate in activities associated with accreditation and reaccreditation through the Council of Accreditation.
  • Display understanding of, and sensitivity to, service populations cultural and socioeconomic characteristics.

This list of essential functions is not intended to be exhaustive. Partnership for Strong Families reserves the right to revise this job description as needed to comply with actual job requirements.

Minimum Qualifications:

REQUIRED:

  • Bachelor’s Degree from an accredited college or university with major coursework in social work, health care administration, or other human services related field.
  • Three years professional related experience (working in a Child Welfare System and/or Quality Assurance Department).
  • Possession of a Valid Florida Driver’s License and accessibility to reliable transportation.
  • Proficiency in Microsoft Office.

PREFERRED:

  • Masters Degree in social work, health care administration, or other human services related field.
  • Three years’ experience working with the Child Welfare System in Florida.
  • Experience in Data Management and Analysis.

For more information about Partnership for Strong Families, please visit us at www.pfsf.org

PSF is an EEO/AA/ADA/VP/Drug Free employer. 

CLICK HERE TO APPLY.

Child abuse is preventable
We can help change the lives of many children and teens.

A hallmark of PSF’s system of care is our belief that child abuse is preventable. We have found that by providing resources and supports to families in need on the front end, many can avoid reaching the crises that lead to formal child welfare involvement functions.

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